Ben is the president and founder of Perry Group. He leads sales and marketing, and stays involved in many of Perry Group’s ongoing projects.
Ben Perry
-
Time with Perry Group: Since 2017
Time in Municipal Government: 10 years as GIS Manager and Head of IT
Municipal Experience: UK - Hammersmith and Fulham Council, Canada - City of Brampton, Ontario
Specialities: Organizational and Service Transformation, Digital and Technology Strategy, Advisor and Coach
Skills: Executive Engagement, Facilitation, Coaching, Strategy, Planning and Tactics
Recent Projects: Windsor - Technology Strategic Plan, Waterloo Region - Service Transformation Strategy, York Region - Contact Centre Review, Thunder Bay - Digital Academy
Fave Recent Project: Thunder Bay Digital Transformation - a real example of the potential for an organization to change wholesale through the development of a digital strategy. Learn more here
Hobbies: Guitar, Cabin at Manitoulin, Coaching Hockey
Fun Fact: Ask me about my time in a Cure cover band (or don’t 😃)
Susan is vice president of Perry Group. With over 25 years of municipal experience, she specializes in organizational transformation, innovation and advisory work
Susan Chase
-
Time with Perry Group: Since 2017 (First as consultant, now vice president)
Time in Municipal Government: 25 years
Municipal Experience: Newmarket, Richmond Hill, Markham
Specialties: Organizational Transformation, Innovation, Advisor
Skills: Strategy, facilitation, engagement, analysis
Recent Projects: Belleville, Saint John, Moncton, Jasper
Fave Recent Project: Can't pick a favourite. They all have something unique and interesting
Hobbies: Hiking with my dog, exploring small towns, just being with my family and friends
Fun Fact: I got my first real job because I loved the building. I walked in and said I would really like to work here. And I got the job.
Gary is a consultant at Perry Group. He specializes in IT strategy, data centres, BC and DRP and cloud
Gary Walker
Brian is a consultant at Perry Group. With over 20 years of municipal experience, he specializes in IT governance, strategy and security policy
Brian Whitelaw
-
Time with Perry Group: Since 2017
Time in Municipal Government: 20 years, from Network Administrator to Associate IT Director
Municipal Experience: City of London (Ontario)
Specialities: Cybersecurity, IT Skills Assessments
Skills: Details focused, organized
Recent Projects: Saint John cybersecurity assessment, Stouffville IT Skills and Job Descriptions
Fave Recent Project: All of them
Hobbies: Languages, keyboard/piano, squash
Fun Fact: I have 3 kids, all born on different continents
Prasanna is a consultant at Perry Group. With over 17 years of municipal experience, he specializes in service design, digital and IT strategy, and business systems
Prasanna Gunasekera
-
Time with Perry Group: Since 2018
Time in Municipal Government: 17 Years in municipal IT as a Systems Administrator, Project Manager, Senior Manager
Municipal Experience: Business Systems, Planning, Permitting and Licensing, Online services & Intranet, Process re-engineering and automation
Specialities: Service design and digitization, Digital and IT strategy development, Business systems
Skills: Details focused, organized
Recent Projects: Halton Region – Service Review Methodology, Waterloo Region – Development Tracking system implementation advisory, Stouffville – Digital IT Startegy, Halton Hills – Digital Planning Roadmap, Cambridge – Maximo Roadmap, Parking services digitization, Thunder Bay – Planning and Permitting service digitizations
Fave Recent Project: Halton Region: We helped the Region develop a service review methodology and then helped them execute the methodology to digitize a set of selected services
Hobbies: Hiking, Badminton
Fun Fact: Handyman (my wife may have a different opinion) and an avid badminton player (Invite me for a game and I’ll be there)
Natasha is a consultant at Perry Group. With experience in municipal, provincial and federal government, she specializes in business process optimization, IT, digital strategy and ERP
Natasha Singh
-
Time with Perry Group: Since 2021
Time in Government: 5 years (Municipal - City of Brampton), 11 years (Provincial), 2 years (Federal)
Municipal Experience: Business Systems, Planning, Permitting and Licensing, Online services & Intranet, Process re-engineering and automation
Specialities: Service Design, Process Optimization, Data & Insights, Change Management, User Research and Innovation
Skills: Analytical Problem Solving, Engaging Storytelling, Challenging Established Assumptions, Navigating Ambiguity and Turning Ideas to Tangible Action
Recent Projects: Jasper – IT Master Plan, Haliburton County – IT Digital Strategy, York Region – Contact Centre Review, Windsor – Recruitment and Onboarding Services Review, Cambridge – Parking Services Review
Fave Recent Project: All of them, cannot pick a favourite
Hobbies: Running (5K), Reading print books (love the smell), Meditating, Travelling
Fun Fact: Did you know that the act of acquiring books and not reading them has its own term? It’s called tsundoku. This Japanese word captures the essence of a book lover’s ambition versus their busy schedule; which I think would be an applicable term for me so far this year
Bonnie is a consultant at Perry Group. She specializes in customer service strategy and service reviews
Bonnie Munslow
-
Time with Perry Group: Since 2018
Municipal Experience: Previously with the Town of Newmarket, as the Manager of Corporate Customer Service. Introduced centralized servicing to the corporation. Responsible for leadership of the Customer Service dept which consists of the contact centre and three CS satellite kiosks at the Recreation centres and Seniors' Centre. As the corporate leader of the Customer Service department, responsible for customer service standards, corporate policies, corporate CS training, contact centre performance, policies, procedures, and metrics across the department.
I've also provided consulting services to help other York Region municipalities improve their customer service delivery. This included the formulation of implementation strategies related to the introduction of centralized service centre models, enhanced CS training for municipal services, establishment of key performance metrics, process improvements, service level agreements between the CS department and other departments, and cross-department organizational reviews.
Specialities: Implementation strategies related to improved contact centre performance, centralizing of services, corporate standards and policies, people leadership, change management, mentoring, CS training, process re‑engineering, using technology to improve service delivery.
Skills and Certifications: Subject matter expert in municipal service delivery
Recent Projects: York Region - Public works contact centre - part of the Perry group team that helped to assess effectiveness, identify opportunities for improvement, and to seek out potential for unlocking capacity for future opportunities.
York Region - Access York contact centre - part of the Perry Group team to identify opportunities to improve the customer experience, identify service improvements & decrease demand to the corporate contact centre.
City of Orillia - build a strategy to identify service improvement opportunities, improve the customer experience and create an implementation plan for a centralized servicing model for a corporate contact centre. Create corporate customer service standards, customer service policies & training for the corporation.
Fave Recent Project: City of Orillia – Customer Service Strategy. I love helping municipalities improve service delivery for their residents, visitors, and elected officials, regardless of whether the concept of improved service delivery is new to them or if they are trying to improve or refine the model and the levels of service provided.
The City of Orillia is an exciting project; the leadership team sees the value of improving customer service by introducing standards, targeted training, and centralizing services even though they are a smaller municipality. Orillia is experiencing a fair bit of growth; it's a popular tourist destination as well as a welcoming city for people wishing to move to a quieter community, with great cultural offerings.
Hobbies: Reading, travelling, Pilates
Fun Fact: I'm learning to play Pickleball
Alrick is a consultant at Perry Group. He specializes in IT, digital strategy and change management
Alrick A. Grange
-
Time with Perry Group: Since 2019
Municipal Experience: 20 years in Management Consulting, Resource Management, Senior Leadership
Specialities: Strategy development, Business Transformation, Process Optimization, Change Management, Organizational Design
Skills and Certifications: Stakeholder Engagement and Management, Consulting, Project and Portfolio Management, Workshop Facilitation, Impact Assessments, Change Readiness etc.
Recent Projects: City of Windsor - Corporate Technology Master Plan and Service Desk Transformation, Digital Academy design and delivery, City of Thunder Bay - Digital Strategy
Fave Recent Project: City of Windsor - Service Desk Transformation
Hobbies: Basketball, watching great films, cycling, playing pool
Fun Fact: I have lead music groups, deliver vocal training and have opened for the Jays
Patti is a consultant at Perry Group. She specializes in business analysis and customer service
Patti K. Dilane
Jon is a consultant at Perry Group. He specializes in ERP and project management
Jon Kogan
Andy is a consultant at Perry Group. He specializes in IT projects, PMO, governance and digital
Andy Will
-
Time with Perry Group: Since 2021
Time in Government: Over 31 years primarily in IT but with roots in Recreation.
Municipal Experience: Oakville - ran the IT spectrum for project delivery from Business Analyst and PM, to Manager Projects and Development to acting IT Director.
Several secondments including Strategic Initiative Program Lead, Presto Program Manager, and Online Services Program Manager.Specialties: Project and Program Delivery, Governance, Business Solutions, Architecture, Digital Transformation and Service Innovation, IT Strategy and Roadmaps
Skills: Facilitation, Program Strategy, Implementation & Tactics, Solution Design, and Coaching
Recent Projects: Cambridge - Payment Solutions & PMO Enhancements
Thunder Bay - Governance Setup
Waterloo Region- Digital Transformation
Windsor - Development Services Service Review & Technology Roadmap
Fave Recent Project: Just like my kids, I love all my projects equally! Recent faves - Thunder Bay's Governance and Windsor's Building Planning, Right of Way Service Review - in both cases, there has been meaningful change as a result of the projects
Hobbies: Hops, yeast, building stuff, and outdoors
Fun fact: It's amazing how much you can change on Google Maps without someone really checking.
Lesley is a consultant at Perry Group. With 30+ years of municipal experience she specializes in land use planning, modernizing planning processes
Lesley Pavan
-
Time with Perry Group: Since 2021
Time in Municipal Government: 32 years
Municipal Experience: Renfrew, East Gwillimbury, Milton and Mississauga - Director of Development and Design 5 years.
Specialties: Land use planning, modernizing planning processes
Skills: Professional Planner, leading large teams through legislative changes,
Recent projects: Halton Hills Digital Development Approvals Roadmap, Windsor Development Services Modernization, Burlington: Land Management DB Platform Review
Fave Recent Project: Halton Hills Development Approvals Roadmap – I am excited that the Town will be modernizing it approvals process as it is getting ready to grow in a major way
Hobbies: Travel, gardening, golf and Ancestory.com
Fun Fact: Detroit is one of my favourite cities
Dan is a consultant at Perry Group. He specializes in business continuity planning, IT strategy/security and change management
Dan Munns
-
Name: Dan Munns
Role: Senior Consultant
Time with Perry Group: Since 2023
Municipal Experience: Town of Stouffville, Town of Whitby, Town of Ajax and MISA Ontario Past President
Specialities: Innovation leader and proactive IT professional specializing in technical innovation and modernization initiatives.
Recognized for my ability to develop staff, modernize security and technical platforms and services, and drive IT culture changes, which are essential for successful organizational digital transformations.
Skills and Certifications: Honours B.Sc, MSCE, MCT, CHRM, ITIL4 Foundations, Lean White Belt
Recent Projects: Saint John, Jasper, Archipelago, Haldimand County, NCC
Fave Recent Project: Jasper and Archipelago. Love the commitment that both organizations demonstrated to the IT strategic planning process, proactively exploring opportunities for digital transformation to advance their municipal service delivery objectives.
Hobbies: Golf, Scuba Diving, Hiking, Camping, Travelling
Fun Fact: In my late 20s, I had the incredible opportunity to live and work in New Zealand. The country's breathtaking landscapes and natural beauty left a lasting impression on me. Beyond the scenery, the warmth and hospitality of the people made my experience truly unforgettable. This time abroad not only enriched my personal and professional life but also deepened my appreciation for diverse cultures and global perspectives.
Chris is a consultant at Perry Group. With 20+ years experience working with municipalities, he specializes in Geographic Information Systems (GIS), GIS Migration & Optimization.
Chris North
-
Time with Perry Group: Since 2023
Time in Municipal Government: 20+ years working with municipal GIS professionals implementing solutions.
Specialties: Geographic Information Systems (GIS), GIS Migration & Optimization
Skills: Workflow optimization, GIS Advocacy, Stakeholder Engagement, Web Development and Analytics
Recent Projects: York Region Enterprise GIS Migration
Fave Recent Project: Esri Canada COVID-19 Resources Hub
Hobbies: Drumming, cottage puttering
Fun Fact: I spent three summers in Canada Arctic (Baffin and Ellesmere Islands) researching climate change
Rhonda is a consultant at Perry Group. With 18+ years experience working with municipalities, she specializes in Customer Service and Smart City Strategy
Rhonda Tsingos
-
Time with Perry Group: Since 2023
Time in Municipal Government: 18.5 years, from Project Manager to Director
Municipal Experience: City of Brampton – built & led 2 divisions from the ground up, City of Toronto – Smart City Management Consultant
Specialties: Customer service strategy & transformation – increasing service access and quality through people, process & technology improvements
Skills: Strategy development & execution, governance & relationship management, project management & delivery
Recent Projects: Access York Contact Centre Review, Cambridge CRM RFP Support, Windsor IT Service Desk Transformation Strategy & Roadmap
Fave Recent Project: All great, so far
Hobbies: Skiing in winter, cottaging in summer, cooking anytime
Fun Fact: I’ve been whale watching on each Canadian coast, in the same week!
Vivek is a consultant at Perry Group. With a wealth of experience working with municipalities, he specializes in Software Selection, and Digital/IT/GIS Strategy
Vivek Baijal
-
Time with Perry Group: Since 2024
Municipal Experience: Advisory (Digital/IT/GIS Strategy, Systems Reviews and Solution Selection) - Town of Minto, City of Brampton, County of Peterborough, Township of Cavan Monaghan, Strathcona County, Halton District School Board, City of Toronto, Municipality of Wood Buffalo, Waterloo Region Police Service and Timmins Police Service.
Implementation - City of Winnipeg Water Network Facilities Management, Mohawk Council of Kahnawake HRIS and Financial Planning & Analysis system.
Specialties: Software Selection (ERP, Asset Management, Development Permitting, Project & Portfolio Management, Case Management), Digital / IT / GIS Strategy.
Skills: Strategy: IT Governance, IT Roadmaps, Application Strategy
System Selection and Procurement Support
Custom Application Development & Implementation Management
Project and Portfolio Management
Relationship/Account Management
Niche expertise: Municipal; Manufacturing; Environmental Management/Conservation/ Water Quality/Biodiversity; Food & Beverage; Agriculture; Utilities
Recent Projects: Lead consultant and project manager on an engagement for a consortium of police services (Waterloo, Guelph, Stratford, Brantford, South Simcoe) to develop a strategic plan for shared IT services, including modernizing the current shared services model known as PRIDE (Police Regionalized Information Data Entry). The engagement included assessing the current state of IT services, assessing the organizational model for PRIDE, identifying strategic priorities and opportunities for improvement, recommending and defining key components of a future operating model and developing a roadmap to realize the recommended model. The primary focus of the engagement was to improve governance, clarify scope of shared services and define a future organizational structure to position the consortium for the future
Hobbies: Tennis, Travel, Reading, Single Malt Whiskey
Fun Fact: Considered myself to be an all-round (batsman and leg-spinner) cricket player in my school days.
Paul is a consultant at Perry Group. He specializes in IT strategy, service transformation and change management
Paul Ottmann
-
Time with Perry Group: Since 2024
Time in Municipal Government: Recruited from the private sector, I served as the Director of IT for a municipality for 5 years.
Municipal Experience: My municipal experience includes spearheading digital transformation initiatives, implementing IT strategies, and modernizing service delivery across 73 business lines and 5 boards. Alongside these efforts, I led a cultural transformation within the IT department, establishing service quality standards and KPIs that elevated IT’s role to a valued strategic business partner.
Specialities: Strategic Leadership and Transformation, IT Strategy Development and Execution, Change Management, Governance and Risk Management, High-Performance Culture Building, Coaching and mentoring teams, Stakeholder Engagement and Vendor Management
Skills and Certifications: Executive Leadership and Vision, Board Experience and Governance, Business and Political Acumen, Organizational Change and Transformation, Employee Empowerment and Team Development, Strategic Planning and Business Alignment
Recent Projects: Since I started my own consulting practice, I have developed IT strategic roadmaps for both profit and nonprofit organizations, aligning technology with organizational goals to drive measurable outcomes.
I am now a qualified facilitator of Achieving Service Excellence workshops, delivered to IT departments across North America.
Lastly, I have had the opportunity to provide interim CIO leadership, team coaching, and mentoring, supporting organizations in building high-performance cultures and strategic alignment.
Fave Recent Project: The cultural transformation and digital modernization for the City of Saskatoon was a standout project, as it allowed me to harness my expertise in strategic alignment, operational improvement, and team culture development. This initiative was particularly rewarding because it focused on unleashing the hidden potential of our people and teams, creating a lasting impact on service delivery and significantly elevating staff engagement.
Hobbies: Include travel and experiencing new cultures, yoga, meditation, hiking and a mindfulness practice.
Fun Fact: I combine my love for animals with travel and provide house and pet sitting for people around the world.
Sandra is a consultant and specialist in HR, change management, organizational design, facilitation and coaching
Sandra Lowe
-
Time with Perry Group: since 2017, on and off over the years
Time in Municipal Government: since late 2010, so over 14 years
Municipal Experience: Local & Regional Government, and also at the provincial level
Specialties: Human Resources, Change Management & Transformation, Organizational Design, Facilitation and Coaching
Skills: Strategy, human resources, facilitation, change, leadership coaching
Recent Projects: Thunder Bay - HR Digital Strategy
Fave Recent Project: Thunder Bay - HR Digital Strategy. I love to see the collaboration between HR, IT and different departments, leaders and partners throughout the organization, working together to create stronger outcomes for staff, management, and of course, the residents
Hobbies: Reading, watercolour painting and drawing - if I'm not traveling and/or wandering through an art gallery
Fun Fact: I am literally a tree hugger. I love trees. If I encounter a beautiful old tree, I am quite likely to go and hug it!
Sumaya is a consultant at Perry Group. She specializes in data analysis and strategy development
Sumaya Bhatti
-
Time with Perry Group: Since 2025
Municipal Experience: City of Vaughan, County of Wellington, Municipality of Chatham-Kent, Town of Cochrane
Specialities: Research, data collection and analysis, stakeholder engagement
Skills: Facilitation, Details focused, organized
Recent Projects: Value-for-Money audit of directly operated child care centres
Hobbies: Watching movies and TV shows (currently obsessed with Severance), anything arts related, yoga, travelling
Fun Fact: I love road trips – so much so that I drove all the way from Ontario to Victoria, BC!
John is a senior consultant at Perry Group. He specializes in solutions, digital and strategy development
John Imperiale
-
Time with Perry Group: Since 2025
Time in Municipal Government: 24 years with City of Mississauga
Municipal Experience: IT Portfolio Manager Community Services, IT Portfolio Manager Transportation and Works, Senior IT Manager Digital Services
Specialities: IT Strategy, Digital Transformation, Innovation
Skills: Meeting Facilitation, SCOR session facilitation, People Management, Change Management
Recent Projects: Cambridge Asset Management RFP, Niagara Falls Cartegraph Review, Caledon IT Strategy Development, Ajax IT and Digital Strategy
Hobbies: Coaching hockey, Playing hockey, Golf, Hiking
Fun Fact: Born on a Friday the 13th!
Anthony is a senior consultant at Perry Group. He specializes in CIO Advisory, Strategy and Technology Transformation
Anthony Iannucci
-
Time with Perry Group: Summer 2025
Time in Municipal Government: 30 Years in transit and municipal sector as a Technical Leader, Project Manager, 11 years as Chief Information Officer and 5 years as Chief Transformation Officer
Municipal Experience: IT Modernization and leadership, Municipal Organization Transformation
Specialities: IT Strategy, Service Excellence, Transformation, IT Modernization, IT Leadership, Project Delivery, Organizational Transformation
Skills: Engaging and influencing stakeholders at all levels for success, Leadership, Aligning business and technology for optimal value
Recent Projects: Richmond Hill - Organizational Transformation and Service Excellence, IT Modernization, Kawartha Lakes - IT Modernization, Windsor - ERP Procurement
Hobbies: Hiking, Pickleball
Fun Fact: My 🚗 car collection (addiction) is growing …
Brandon is a senior consultant and web practice lead at Perry Group. He specializes in municipal websites and content design.
Brandon Currie
-
Time in Municipal Government: 12 years
Municipal Experience: City of Waterloo
Specialties: Website modernization, content design and operations, CMS/digital/web strategy
Skills: Content governance and operations, information architecture and service mapping, UX writing and plain language, web accessibility and analytics, AI/generative search engine optimization
Recent Projects: North Bay Digital and Customer Service Strategy, York Region Web Content Transformation, Chatham-Kent Web Platform Strategy
Fave Recent Project: York Region Content Transformation - targeting specific areas of the corporate website that were underperforming, we helped to redesign content and make a measurable impact on digital self-service
Hobbies: Watching, playing and coaching soccer
Fun Fact: I've travelled to 3 World Cups and 2 Euro Cups (and counting)
Melanie is our Marketing & Business Events coordinator with extensive experience in strategy and content development.
Melanie Esteves
-
Time with Perry Group: Since 2025
Specialties: Marketing & Communications Planning, Content Design & Development, Change Communications, Webinar Planning & Execution, Social Media
Skills: Strategic Planning, Project Management, Video editing, Social media design, Facilitation, Analytics
Hobbies: History, Exploring Scotland, Video
Fun fact: Scotland is smaller than Newfoundland, yet it packs in more than 2,000 castles
Roger is a Technology Consultant Perry Group. With almost 20 years of experience in municipal technology management
Roger Bell
Email | LinkedIn
-
Time in Municipal Government: 19.5 years
Municipal Experience: Infrastructure, Database Administration, Enterprise Storage, Enterprise Architecture, Leadership & Management
Specialties: Enterprise Architecture, People & Culture, Strategy, Vendor and Contract Management
Skills: Negotiation, Stakeholder Engagement, Empathy
Recent Projects: CRM, Transit Architecture and System Review
Fave Recent Project: End-to-end contract review and renegotiation with a transit software vendor
Hobbies: Ford Mustang enthusiast - I have 5 of them and do all mechanical restoration work, Sailing - certified yacht captain
Fun Fact: Successfully recovered from a fractured C5 vertebrae - twice!
Paras is a Technology Consultant with 25+ years of experience in Cybersecurity, Enterprise Architecture, Information Management, Federation and leveraging emerging technologies
Paras Sharma
-
Time with Perry Group: Since 2025
Professional IT Experience: 25 years, including a public administration background with 12 years of direct service in Municipal, Provincial, Health care, Higher Education, Military and Defense
Specialties: Cybersecurity, Enterprise Architecture, Information Management, Federation and leveraging emerging technologies to create organizational value
Skills: Data Analytics, Agentic AI, Security Risk & Compliance Management, Agile, Cloud, IT Asset Management, Data‑Centric Security
Recent Projects: IT Strategy Development
Hobbies: Watching movies, Cricket, and exploring emerging information technologies
Fun Fact: What began as a simple idea inspired by a free return flight turned into five incredible years living in Europe.
Bruce is a Consultant and transformation leader specializing in customer-centric strategy, municipal service modernization, and technology-enabled experience design.
Bruce Cathcart
-
Time in Municipal Government: 7+ years
Municipal Experience: City of Vancouver, City of North Bay, Halton Region
Specialties: Municipal service modernization, customer/citizen experience strategy, service design, licensing and permitting transformation, executive advisory
Skills: Customer-centric strategy development, service blueprinting and journey mapping, operational process redesign, executive stakeholder alignment, translating customer insight into technology decisions, change enablement, value-based consultative advisory
Recent Projects: City of Vancouver Licensing & Permitting Modernization, City of North Bay, Halton Region.
Hobbies: Travel planning (especially F1 race weekends), flag football strategy and coaching, personal investing, discovering great pizza
Fun Fact: I’m a lifelong sports enthusiast. I follow almost every sport.
Denise is a senior municipal transformation consultant specializing in project management, LEAN process improvement, and organizational change.
Denise Williams
Natalia is a senior consultant specializing in IT strategy and governance, digital transformation, change management, EDRMS, and AI and data enablement.
Natalia Madden
-
Time in Municipal Government:
Municipal Experience: Over 20 years in municipal and public sector environments. Spent 22 years as Information Systems Manager at the County of Grande Prairie, and most recently served as Senior IT Consultant at the City of Lethbridge.
Specialties: Bridging the gap between Business and IT, digital transformation, IT strategy and governance, organizational change management, service delivery modernization, EDRMS, and AI and data enablement.
Skills: Enterprise IT strategy, executive advisory, digital and service transformation, governance and portfolio oversight, organizational change leadership, workforce modernization, vendor and contract management, and data-driven decision making.
Recent Projects: At the City of Lethbridge, led enterprise-wide modernization aligning technology, governance, and service delivery with corporate priorities. Advised executive leadership on IT structure and strategic direction. Implemented governance and asset lifecycle frameworks to strengthen stewardship of public funds. Drove automation and service transparency improvements across municipal operations.
Hobbies: Walking, site seeing, travel, reading, learning, art, food, and the possibilities that technology presents 🙂
Fun Fact: I've lived and worked in both Canada and Mexico
Adam is a senior consultant specializing in enterprise GIS, asset management, development services, utilities, emergency management, and corporate data.
Adam Chadwick
-
Time in Municipal Government: 33 years
Municipal Experience: Senior GIS leader providing strategic and operational leadership for enterprise GIS, asset management, development services, utilities, emergency management, and corporate data initiatives. Extensive experience leading cross-department modernization projects, supporting executive decision-making, and aligning GIS and data analytical services with municipal business priorities and service delivery goals. e.
Specialties: Enterprise GIS strategy and governance; municipal asset management; development services and permitting integration; utilities and infrastructure mapping; emergency management GIS; spatial data governance; open data initiatives; digital transformation; workflow automation; systems integration; business process improvement; and organizational change management.
Skills: Expertise in ESRI enterprise technologies, spatial data architecture, GIS governance, data integration, workflow and process automation, business analysis, project and vendor management, stakeholder engagement, workshop facilitation, strategic planning, and team leadership. Strong understanding of municipal operations, local government legislation, records and information management, and enterprise technology ecosystems including ERP, permitting, asset management and business intelligence platforms.
Recent Projects: Led enterprise GIS modernization initiatives; implemented automated GIS workflows and integrations with permitting, asset management, and corporate business systems; streamlined field data collection, reporting, and operational processes using automation and mobile technologies; supported development services transformation initiatives; advanced municipal asset management and infrastructure mapping programs; delivered data reconciliation projects that identified lost revenue opportunities; and developed GIS solutions supporting emergency operations, Next Generation 9-1-1, and organizational business process optimization.
Hobbies: Camping, hiking, birding, paddling, wood working, fishing, reading, travellingFun Fact: I built a cedar strip canoe from scratch, shaping and assembling it by hand. It was a process that required patience, precision, problem-solving and skills development, but it reflects how I approach complex work: methodically, detailed, hands-on, and focused on building something both functional and lasting.