For municipal leaders

Advice that moves your municipality forward.

We help Canadian municipalities turn technology into better service, more productive staff, and data-driven decisions. Our mission is to build better municipalities.

What we do

One trusted team, eight ways we help you build a better municipality.

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Advisory & Delivery

We can help you as an independent trusted advisor on all aspects of municipal technology, transformation, and modernization. We can provide advice, we can help you deliver projects, explore shared service opportunities and potential, and we can coach and mentor your leaders and team members.

Trusted AdvisorEmergent tech strategy (e.g. AI)Organization and governance
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Technology & IT Strategy

We can help you assess the current state of IT (people, process and technology), determine what your future state should be, define what needs to be done, and build you an implementation plan to get there.

Master plans and strategyIT reviewsGovernance design
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Enterprise Systems, including ERP

We can help you review your existing systems, build roadmaps and business cases, and procure any municipal solution, with expertise in ERP, CRM, planning and permitting, work and asset management, ECM, web content management systems, and GIS.

ERPCRMPlanning and permitting
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Digital & Web

We can help you review your website(s), optimize your web content and online services, and prioritize new digital services. We can help you establish the website as an effective customer service platform, so it reduces demand on your staff and helps customers self-serve.

Digital strategyWeb / CMSDigital service standards and playbook
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AI, Information Management, Data and GIS

We can help you get your information and data assets under control, set your IM, data, and GIS strategy, extend access while ensuring compliance, and integrate AI into your workflows and operations.

Information Management, Data and GIS strategyOperating modelsGovernance and policy frameworks
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Customer Service & CX

We can help you improve your customer experiences by reviewing your current situation, designing modern, integrated customer-service and customer-experience strategies, enhancing your in-person and phone experiences, while increasing digital adoption and customer satisfaction.

CX and CS strategyContact centre strategy and designCX training
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Cybersecurity, Risk & Resilience

We can help you understand your technology-based risks and prepare mitigating strategies, develop cybersecurity strategy and programs, and prepare corporate business continuity and disaster recovery plans, so you are ready when an incident or disruption impacts your business.

Risk assessments and mitigation strategyNIST / CIS 18 assessmentsSecurity strategy and program design
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Service Design & Process Optimization

We can help you review, rethink, and redesign your business processes to be more efficient, digital-first, easier to manage, and better for customers, while capturing the data that gives you the insights to drive continuous improvement.

Business process optimizationUser researchJourney mapping
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Why Perry Group

A decade in business. 20+ years advising Canadian municipalities. Hundreds of years of collective experience.

250+municipalities across Canada
500+engagements delivered
10 yrsin business
20+ yrsadvising Canadian municipalities
100's yrscollective municipal experience
MISA/ASIM Canada Partner

Start with a conversation.

No pitch, no obligation — just a chance to think a problem through with people who've seen it before.

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250+ municipalities across Canada500+ engagements deliveredMISA/ASIM Canada Partner