The Perry Group take on AI

Municipal AI Use Cases

We wanted a place where we could track and share the most interesting Canadian municipal use cases for AI - so here it is, a simple, list of interesting uses of AI in the municipal setting.

• City of London – AI-assisted homelessness prevention

• CityRover – pothole detection and transit stop condition assessment

• Archistar – zoning compliance and building code compliance pre-checks

• City of Edmonton – AI predictive model reduced eligible inspections by 37%; low-risk inspections are passed automatically, eliminating unnecessary delays for builders

• City of Edmonton – AI used to track the movement of wildlife in the city

• City of Vancouver – Esri/GeoAI models automate data extraction from aerial imagery (e.g. pavement linework, unpermitted pools and decks)

• Town of Newmarket – AI-based cameras for parking occupancy monitoring

• City of Palo Alto – AI-generated summaries of council reports and agendas for councillors and the public

• City of Kelowna (and many others) – AI-powered resident chatbots

• Microsoft Teams (various municipalities) – AI meeting summaries and action item tracking

• Guelph, Brampton, and others – automated licence plate recognition for parking enforcement

• Various municipalities – AP automation for invoice data extraction

• Various municipalities – Microsoft Copilot pilot projects

• Town of Innisfil – partnering with GovAI on AI initiatives

• City of Calgary (HR) – AI-assisted recruitment screening

• City of Calgary – AI prioritization of road maintenance work using imagery from traffic cameras (pilot)

• Toronto Water – drones, IoT, and AI/ML for water quality checks and leak detection

• Various municipalities – meeting recording and summarization tools (e.g. Copilot) to capture action items and distribute to participants

• Durham Regional Police – AI-assisted video redaction for privacy compliance

• Durham Regional Police – AI analysis of body-worn camera footage to identify unprofessional or dangerous behaviours

• MISA BC – live AI transcription providing real-time closed captioning at conferences

• Various municipalities – algorithmic and AI-driven security threat detection

• Cludo.ai – LLM-based AI website search for municipal websites

• City of Wilmington, Delaware – AI-targeted digital advertising for utility revenue recovery, using geographic and account data

• DC Water – AI video analysis for sewer pipe inspection

• BC municipalities – SensNet AI sensors for wildfire prediction

• Township of Stormont – AI and road network data used to generate optimal garbage truck routes

• City of Baltimore – Covey911 AI tool for real-time foreign language translation during 911 calls

• City of Waterloo - Web Content Reviewer - bot to review and improve web content to meet style and accessibility best practices before posting.

Commonly Emerging Use Cases

We can definitely see some common use cases emerging. Here’s a few of those with links to examples:

AI-powered website assistants

City of Barrie

City of Burlington

City of Kelowna

City of Markham

City of St. Catharines

City of Vancouver

King Township

AI-powered building/planning assistant

City of Kelowna

City of Surrey

City of Vaughan

AI-powered website search

City of Kawartha Lakes

City of Kitchener

City of Waterloo