Meet Brandon Currie: Helping Municipal Websites Do Real Work
We’re pleased to introduce Brandon Currie, digital and content strategist with more than a decade of experience working alongside municipalities to improve how their websites actually function. For Brandon, a municipal website isn’t a brochure or a filing cabinet. It’s a service channel, and it should make life easier for residents and staff alike.
From Waterloo to Communities Across Ontario
Brandon’s municipal career began at the City of Waterloo, where he gained first-hand experience with the realities of local government. He saw how digital tools, when done well, can improve service delivery, reduce friction, and build trust with the public.
Since then, he has worked with municipalities across Ontario, supporting both large regional governments and smaller communities. His focus has always been practical modernization. Improving how websites work without forcing teams into expensive rebuilds or disruptive technology changes.
His recent work includes leading North Bay’s Digital and Customer Service Strategy, supporting York Region’s Web Content Transformation, and developing Chatham-Kent’s Web Platform Strategy. In each case, the goal was the same: measurable improvements that residents notice and staff can sustain.
A Practical Take on Website Modernization
What sets Brandon apart is his understanding that smaller municipalities don’t need to replicate what big cities are doing. Limited capacity, tight timelines, and lean teams require a different approach.
“Modernizing a website doesn’t automatically mean replacing your CMS or rebuilding everything from scratch,” Brandon says. “If the platform is stable and secure, meaningful improvements often come from fixing content, structure, and day-to-day practices. Smaller sites are often easier to improve because there’s less to untangle.”
His work typically focuses on three connected areas:
• Content governance and operations, so ownership and quality are clear
• Information architecture and service mapping, organized around how people actually use the site
• UX writing and plain language, so residents can complete tasks without frustration
Together, these changes support better accessibility, stronger analytics, and improved visibility in AI-powered search tools that more residents are now relying on to find municipal services.
What Results Look Like
At York Region, Brandon’s team avoided a full redesign and instead focused on sections of the website that were creating the most friction. By reworking key customer-facing pages, the municipality saw increased digital self-service and fewer calls coming into service centres.
In Thunder Bay, the focus was on planning and building pages where unclear content was slowing residents down. After the redesign, application submissions through the new portal increased significantly. It was a clear example of how content improvements can accelerate larger digital initiatives.
Looking Ahead
Municipalities are under growing pressure to deliver digital services that feel straightforward and reliable. Brandon’s perspective is simple and grounded. You don’t need unlimited budgets or perfect conditions to make progress. You need focus, clarity, and a willingness to rethink how websites are managed day to day.
As AI search, self-service expectations, and accessibility standards continue to shape how residents interact with government, municipalities that strengthen their digital foundations now will be better positioned for what comes next.
Brandon brings deep experience in website modernization, content design, and digital strategy. He helps municipalities move from websites that simply exist to platforms that actually help people get things done.
If your municipality is ready to make practical improvements with real impact, connect with Brandon and The Perry Group to start the conversation.