Melanie Esteves 11/18/25 Melanie Esteves 11/18/25 What Hamilton’s Cyber Incident Taught Us About Speeding Up IT Procurement Read More Ben Perry 11/14/25 Ben Perry 11/14/25 From Spreadsheets to Strategy: Thunder Bay’s HR Modernization Journey Read More Melanie Esteves 10/28/25 Melanie Esteves 10/28/25 The Power of Process Optimization and Digital-First Service Design Read More Melanie Esteves 10/20/25 Melanie Esteves 10/20/25 Help Us Build Better Cities, One Project at a Time Read More Ben Perry 10/20/25 Ben Perry 10/20/25 Team Spotlight - Melanie Esteves Read More Ben Perry 10/5/25 Ben Perry 10/5/25 From Strategy to Service: What It Really Takes to Modernize Local Government Read More Melanie Esteves 9/28/25 Melanie Esteves 9/28/25 Team Spotlight: Paul Ottmann Read More Ben Perry 9/28/25 Ben Perry 9/28/25 Bridges, Parks, and Roundabouts: What My Neighbourhood Taught Me About Change Read More Ben Perry 9/23/25 Ben Perry 9/23/25 Rethinking Web Content for Real Self-Service: How York Region Is Making Digital Work Smarter Read More Ben Perry 9/8/25 Ben Perry 9/8/25 What’s the Plan? Read More Ben Perry 8/28/25 Ben Perry 8/28/25 Perry Group at MISA BC and MISA Atlantic 2025 Read More Ben Perry 8/25/25 Ben Perry 8/25/25 AI in Action: The Hype, the Reality, and the Future for Municipalities Read More Ben Perry 8/19/25 Ben Perry 8/19/25 Creating Clarity and Connection: Orillia’s Work Toward Centralized Customer Service Read More Ben Perry 7/23/25 Ben Perry 7/23/25 Welcome … Anthony Iannucci Read More Ben Perry 7/21/25 Ben Perry 7/21/25 Building a Smarter Service Strategy: How a Municipal Service List Helps Prioritize Digital Transformation Read More Newer Posts Older Posts
Melanie Esteves 11/18/25 Melanie Esteves 11/18/25 What Hamilton’s Cyber Incident Taught Us About Speeding Up IT Procurement Read More
Ben Perry 11/14/25 Ben Perry 11/14/25 From Spreadsheets to Strategy: Thunder Bay’s HR Modernization Journey Read More
Melanie Esteves 10/28/25 Melanie Esteves 10/28/25 The Power of Process Optimization and Digital-First Service Design Read More
Melanie Esteves 10/20/25 Melanie Esteves 10/20/25 Help Us Build Better Cities, One Project at a Time Read More
Ben Perry 10/5/25 Ben Perry 10/5/25 From Strategy to Service: What It Really Takes to Modernize Local Government Read More
Ben Perry 9/28/25 Ben Perry 9/28/25 Bridges, Parks, and Roundabouts: What My Neighbourhood Taught Me About Change Read More
Ben Perry 9/23/25 Ben Perry 9/23/25 Rethinking Web Content for Real Self-Service: How York Region Is Making Digital Work Smarter Read More
Ben Perry 8/25/25 Ben Perry 8/25/25 AI in Action: The Hype, the Reality, and the Future for Municipalities Read More
Ben Perry 8/19/25 Ben Perry 8/19/25 Creating Clarity and Connection: Orillia’s Work Toward Centralized Customer Service Read More
Ben Perry 7/21/25 Ben Perry 7/21/25 Building a Smarter Service Strategy: How a Municipal Service List Helps Prioritize Digital Transformation Read More
