Brandon Currie is a digital service strategist with deep experience helping municipalities improve how they design and deliver services to residents. He works at the intersection of organizational design, service delivery, and digital transformation, helping local governments move from fragmented, technology-driven approaches to integrated strategies that put resident needs at the centre.
Brandon’s work spans the full range of digital service challenges municipalities face – assessing current state service delivery, developing governance and operating models, building the internal capacity teams need to sustain change, and translating complex processes into services that are easier for residents to access and use.
He brings both strategic perspective and hands-on capability to every engagement, working closely with cross-functional teams to identify gaps, set direction, and put practical frameworks in place.
His recent municipal experience includes a Web Platform Strategy for Chatham-Kent, a Web Content Review for York Region, and Digital and Customer Service Strategy work for the City of North Bay. Before joining Perry Group, Brandon spent 12 years inside local government at the City of Waterloo, where he led digital and web services.
Time in Municipal Government: 12 years
Municipal Experience: City of Waterloo
Specialties: Website modernization, content design and operations, CMS/digital/web strategy
Skills: Content governance and operations, information architecture and service mapping, UX writing and plain language, web accessibility and analytics, AI/generative search engine optimization
Recent Projects: North Bay Digital and Customer Service Strategy, York Region Web Content Transformation, Chatham-Kent Web Platform Strategy
Fave Recent Project: York Region Content Transformation - targeting specific areas of the corporate website that were underperforming, we helped to redesign content and make a measurable impact on digital self-service
Hobbies: Watching, playing and coaching soccer
Fun Fact: I've travelled to 3 World Cups and 2 Euro Cups (and counting)