News & insights
Thinking, writing, and news from the field.
Perspectives on municipal technology, case notes from our work, and news from the clients we support.
Articles
Article
Using an Agile Procurement Process to Help You Get Your ERP Procurement Right
Could an agile procurement process help you get a better outcome for your next ERP procurement?
October 6, 2026
Article
Webinar Replay: Believe: What Ted Lasso Can Teach Us About ERP
What can Ted Lasso teach municipalities about implementing an Enterprise Resource Planning (ERP) system? According to Ben Perry, quite a bit about the leadership, trust and teamwork needed to make change succeed.
September 30, 2026
Article
AI Is Changing ERP. Here's What That Means for Your Next Procurement
If your municipality is planning an ERP replacement, the system you buy will look very different from the one you're replacing.
September 28, 2026
Article
Almost Ten: Still Focused on Canadian Municipalities
In 2027, Perry Group celebrates ten years of working alongside Canadian municipalities. As we head toward that milestone, we've been taking a fresh look at how we describe who we are and what we do, starting with our website.
September 28, 2026
Article
City of North Bay Digital Modernization and Customer Service Strategy
Perry Group Consulting developed a five year Digital Modernization and Customer Service Strategy for the City of North Bay, Ontario.
September 28, 2026
Article
Webinar: Believe: The Ted Lasso Guide to Municipal ERP Procurement
Most Canadian municipalities go into ERP procurement full of hope. There's a real need, a budget, and a long list of requirements.
September 28, 2026
Article
Thoughts on Information Management
This may or may not be reassuring, but in our experience in the 250 municipalities across Canada that we have worked with, most struggle with Information Management.
September 9, 2026
Article
The A to Z of Building Better Municipalities
September marks back to school and the start of a new season, and we wanted to mark it too. Over the next few weeks, we're going to explore the A to Z of how Perry Group supports municipalities across Canada, one letter at a time.
September 8, 2026
Article
What Hastings County's AI policy gets right
A practical, adoptable approach to municipal AI governance — and what others can borrow.
September 1, 2026
Article
Is Your Municipality Ready for an ERP Project?
Many municipalities are taking a closer look at the systems that support finance, budgeting, payroll, human resources, procurement, reporting, and other core operations.
August 26, 2026Article
Powering the Digital Economy: How Municipalities Can Balance Data Centres and Community Priorities
The proposals arriving at Canadian municipalities now are not the data centres of ten years ago.
August 26, 2026
Article
The Readiness Gap: Why Technology Is No Longer the Hard Part for Canadian Municipalities
Municipal technology projects rarely fail at go live.
August 26, 2026Article
Your Municipal Technology Report Card: Where Are You Making the Grade?
The start of a new school year brings a familiar rhythm. Students return to class, teachers set goals, and everyone begins with a clearer sense of what they want to accomplish over the coming months.
August 26, 2026Article
Fix the Pillars Before You Add AI
— Natasha Singh
July 29, 2026
Article
Luck Is Not a Continuity Strategy
— Gary Walker
July 29, 2026
Article
New Website, Same Clutter
If your house is full of stuff you don't need, buying a bigger house doesn't fix that. You just have more room to fill. It's a line our web lead Brandon Currie used in a recent webinar, and it's stuck with us since.
July 29, 2026
Article
Rat Poison to RFP Relief:The Story Behind Cooperative Procurement
Something breaks. A permitting system goes down, a grant has to be spent before year end, council approves emergency funding for a project that can't wait. You need experienced help now.
July 29, 2026
Article
We are hiring: Consultant
We are seeking a detail-oriented and driven, full-time Consultant to join our consulting team.
June 29, 2026
Article
The World Cup Runs on Infrastructure Nobody Sees. So Does Your City
We're halfway through the World Cup, and Canada has already taken the field multiple times. Most of us are focused on the matches. Ninety minutes, eleven players, one ball. Simple enough.
June 26, 2026
Article
Webinar Recap: Stop Chasing AI Use Cases. Start Solving Problems
We recently held a webinar with our team about where AI is actually landing in local government and why most municipalities are approaching it in a way that's going to cost them time and money.
June 26, 2026
Article
Webinar Recap: BCP That Actually Works: From Plan to Practice
We just hosted a webinar on business continuity planning with Gary Walker, our senior consultant and a certified business continuity professional.
June 19, 2026
In the news
Hamilton launches new online permitting system
The City rapidly procured and stood up a new planning and permitting platform, with our advisory support.
June 15, 2026
Article
A love letter to MISA
I'm back in the office after a tremendous three days at the MISA Ontario conference in London, and I can't tell you what a good time I had.
June 12, 2026
Article
Webinar Recap: The Platform Isn't the Problem
Most municipalities that go through a website refresh come out the other side feeling like something is off. The site looks better. It loads faster. The platform is newer. But a year or two in, the same problems are back. Content is stale.
June 5, 2026
Article
Building Better Municipalities Webinars: Strategic Decisions That Change Technology Outcomes
This June, we're running a webinar series for municipal leaders facing technology decisions that shape how you deliver services, manage risk, and operate efficiently. Web services strategy, business continuity planning, and AI adoption.
May 29, 2026