Resources
Guides, tools and webinars — free to use.
Everything here comes out of work we have done with municipalities across Canada. Take what is useful; nothing asks for anything in return.
Guides, tools and webinars
Believe: The Ted Lasso Guide to Municipal ERP
What can Ted Lasso teach municipalities about implementing an Enterprise Resource Planning (ERP) system? According to Ben Perry, quite a bit about the leadership, trust and teamwork needed to make change succeed.
Webinar: Does Your Municipal Website Get Sh*t Done?
A webinar with a deliberately blunt title. Brandon Currie of the City of Waterloo joins us to talk about why municipal websites struggle to help residents get things done.
Webinar: Getting Started with AI in Municipal Government
Watch our webinar on getting started with AI in municipal government.
Guide: Lessons from Digitizing Planning and Permitting
A primer for anyone thinking about planning and permitting digitization
Municipal Services List (alpha)
To help ourselves and our clients, we've developed a standard list of municipal services
MISA Webinar: Thunder Bay's Digital Journey
City staff and Ben Perry discuss the digital journey of one of Perry Group's long-time clients
The Reading List
A selection of interesting reads around modern technology management, digital transformation and the future of work
MISA Webinar: Experiences in IT Governance
Find out how Sudbury has embraced, owned and advanced its digital strategy
Digital Transformation Checklist
A tool to help municipal leaders commission work related to delivering digital services.
Website Self Assessment
A tool to help municipal leaders assess their website and their readisess for modernization.
15 Questions About Technology for Leaders
What small municipal leaders should be thinking about regarding technology.
Webinar: Alignment for Digital Success
Watch our webinar about aligning Digital, Data, Tech and CX for Digital Transformation.
Guide to Being a Business Relationship Manager
A simple overview of what being a Business Relationship Manager is all about
The Municipal Technology Model
An overview of the Perry Group Municipal Technology Maturity Model
Meeting Opening Questions
A list of fun and silly opening questions designed to get people talking at the start of a meeting.
Webinar: Modern BCP for Municipal Resilience
Watch our webinar about our Business Continuity Planning approach using encasedIT
Responsible Use of AI Framework (April 2026)
Structured, actionable guidance for municipalities adopting AI in a responsible and strategic manner.
The Website Governance Gap (May 2026)
Why Canadian municipalities keep rebuilding their websites without fixing the underlying problems.