Patti Dillane brings decades of experience in quality assurance, technical writing, and documentation management across both the private and public sectors. Before joining Perry Group in 2019, she held senior roles in QA and documentation management, where she developed an understanding of how clarity, accuracy, and accessibility shape the end user experience.
At Perry Group, Patti serves as our Quality Assurance specialist. She reviews client deliverables before they leave our hands, applying end user-focused standards to ensure our work is technically sound, clear, and consistent.
Patti reviews documents, not just as an editor, but from the perspective of the intended audience. Her review is a final check that helps ensure our deliverables meet a high standard of clarity and quality.