City of Cambridge
Ontario
Service design and digital capability building with Parking leaders, leading to selection of a new digital service.
The challenge
Cambridge's Parking function needed to rethink its services rather than simply buy technology. Leaders also needed to build the capability to design services digitally themselves.
What we did
Perry Group combined Digital Academy with service design work, helping Parking leaders rethink their services and modelling agile methods for designing and implementing solutions. We supported them through selecting and implementing a new digital service.
The outcome
Parking leadership rethought their services, adopted a designed-digital approach, and selected and implemented a new digital service with agile methods modelled throughout.
Project facts
Services
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