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City of Guelph
Enterprise Systems

City of Guelph

Ontario

Business process optimization of Planning services across people, process and technology, with a costed implementation roadmap.

The challenge

Guelph's Planning services needed improvement across people, process and technology rather than in any single dimension alone.

What we did

Perry Group conducted business process optimization across Planning services, addressing people, process and technology together, and developed an implementation roadmap with costs and timelines.

The outcome

The City received a Digital Planning Process Improvements Implementation Roadmap Report covering background, high-level recommendations, strategic direction, and cost and timelines.

Project facts

FocusPlanning process optimization and digital roadmap
EngagementDigital Planning Process Improvements
Year2024

Services

Business Process OptimizationService DesignDevelopment TrackingImplementation Roadmap

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