Topic
PPL: planning, permits and licenses
Modernizing planning, building permits and licensing: the digital journeys, the lessons and the results.
8 articles · 1 event · 1 resource · 8 case studies
Articles
In the news
Hamilton launches new online permitting system
The City rapidly procured and stood up a new planning and permitting platform, with our advisory support.
June 15, 2026
Article
Upcoming Webinar: Streamlining and Modernizing Community Development - Tuesday, March 25, 1:00PM ET
Lesley Pavan and Ben Perry from Perry Group will be participating in an upcoming webinar with Vision 33 talking about our experiences Streamlining and Modernizing Community Development Services.
March 19, 2025
Article
Planning for Tomorrow: How Digitization is Changing Municipal Services Today
As cities and municipalities strive to modernize their operations, digitizing planning and permitting services has become a top priority.
November 25, 2024
Article
Modernizing Cambridge: A Digital Transformation Journey in Planning and Building Permit Processes
Perry Group’s Digital Planning and Permitting practice has been working with a large number of municipalities to help them rethink and design modern, digital Planning and Permitting processes and practices, supported and enabled by technology.
August 19, 2024
Article
Sharing our Lessons from Digitizing Planning and Permitting
Perry Group has been working with various municipalities across Canada on planning and permit modernization projects.
August 14, 2024
Article
Thunder Bay's Digital Transformation Journey Series - Modernizing Municipal Services
In part 1 of our Thunder Bay digital series, we look at Perry Group Consulting, working with the City of Thunder Bay, helping the City rethink the city's planning and building services, setting the stage for a modernization effort to help usher Thunder Bay into the digital era.
January 24, 2024
Article
Housing Affordability: Perry Group Planning and Permitting Modernization Practice
Every municipality across the country is under pressure to build more homes to address the housing affordability crisis.
August 1, 2023Article
Digital Planning and Permitting
We think planning, development and permitting is one area in municipalities where there is much-untapped potential for using digital capabilities to streamline, simplify and accelerate the services that municipalities offer, while offering improved customer experiences.
January 21, 2022Events and webinars
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Webinar · Online
MISA Webinar: Thunder Bay's Digital Journey
City staff and Ben Perry discuss the digital journey of one of Perry Group's long-time clients.
Resources
Guide: Lessons from Digitizing Planning and Permitting
A primer for anyone thinking about planning and permitting digitization
Topics:PPL
Case studies
Service Design & Process OptimizationTown of Milton
Review and redesign of the Additional Residential Units program, aligning four departments around one customer experience.
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Enterprise SystemsCity of Guelph
Business process optimization of Planning services across people, process and technology, with a costed implementation roadmap.
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Enterprise SystemsCity of Hamilton
Support for the rapid procurement of a new planning and permitting solution through an RFx process.
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Enterprise SystemsRegional Municipality of Waterloo
Requirements, business case, procurement and project advisory for the Region's Cityworks PLL implementation.
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Enterprise SystemsCity of Windsor
A review of the City's Planning, Building and right-of-way functions, with process work and system requirements.
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Enterprise SystemsCity of Burlington
A review of the City's Amanda platform to determine whether to retain or replace it.
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Enterprise SystemsCity of Thunder Bay
A four-year roadmap for the City's Amanda platform, covering online planning and permitting services and service redesign.
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Enterprise SystemsRegional Municipality of York
An assessment of existing development tracking systems, with requirements, market assessment and an RFP.
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