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Service Design & Process Optimization
Haldimand County
Ontario
An IT organization redesign paired with business process optimization across the County.
The challenge
Haldimand County needed to reconsider how its IT function was structured while also addressing how business processes ran.
What we did
Perry Group redesigned the IT organization and carried out business process optimization reviews across the County.
The outcome
The County received a redesigned IT organization together with process improvements identified through the BPO work.
Project facts
FocusIT organization redesign and process optimization
EngagementBPO and IT Review
Year2020
Services
IT Organization RedesignBusiness Process OptimizationIT Review
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