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Digital & Web
Regional Municipality of Halton
Ontario
A repeatable service design methodology the Region can apply to its own services over time.
The challenge
Halton Region needed the capability to run service design work itself rather than commissioning it service by service.
What we did
Perry Group developed a repeatable service design methodology for the Region.
The outcome
The Region holds a service design methodology it can apply consistently across future service reviews.
Project facts
FocusRepeatable service design methodology
EngagementService Review Methodology
Year2023
Services
Service Design MethodologyCapability Building
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