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Regional Municipality of Halton
Digital & Web

Regional Municipality of Halton

Ontario

A repeatable service design methodology the Region can apply to its own services over time.

The challenge

Halton Region needed the capability to run service design work itself rather than commissioning it service by service.

What we did

Perry Group developed a repeatable service design methodology for the Region.

The outcome

The Region holds a service design methodology it can apply consistently across future service reviews.

Project facts

FocusRepeatable service design methodology
EngagementService Review Methodology
Year2023

Services

Service Design MethodologyCapability Building

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