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Customer Service & CX
City of Orillia
Ontario
Implementation support for the City's corporate customer service strategy.
The challenge
Orillia had a corporate customer service strategy and needed help putting it into practice across the organization.
What we did
Perry Group supported the City through implementation of its Corporate Customer Service Strategy.
The outcome
The City moved its corporate customer service strategy from document to implementation.
Project facts
FocusCorporate customer service strategy implementation
EngagementCustomer Service Strategy
Year2023
Services
Customer Service StrategyImplementation Support
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