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City of Thunder Bay
Digital & Web

City of Thunder Bay

Ontario

A digital strategy that repositioned IT as a corporate function, with a new governance model and elevated leadership role.

The challenge

Thunder Bay's technology function needed genuine modernization and a more corporate footing. The position of IT within the organization limited how strategically it could operate.

What we did

Perry Group reviewed IT services and the IT organization, designed a new governance model, and set out a more corporate approach to technology. We recommended raising the senior IT role from Manager to IT Director.

The outcome

The City received a digital strategy with a new governance model, a more corporate approach to technology, and an elevated IT leadership position.

Project facts

FocusIT modernization, governance and digital services
EngagementDigital Strategy
Year2022

Services

Digital StrategyIT Service ReviewGovernance ModelOrganizational DesignDigital Services

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