Town of Whitby
Ontario
A full review of the IT team that surfaced foundational infrastructure problems and established a governance model.
The challenge
Whitby needed an honest assessment of how its IT function was structured and performing. Surface-level service issues pointed to deeper questions about core infrastructure and how technology decisions were being made.
What we did
Perry Group reviewed the IT organization end to end and ran Future of IT workshops with the team and stakeholders. We traced reported symptoms back to foundational problems in core infrastructure and designed an IT governance model for the Town.
The outcome
The Town received a complete picture of its IT organization, clear visibility of underlying infrastructure issues, and a governance model to guide technology decisions going forward.
Project facts
Services
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