Township of Georgian Bay
Ontario
A prioritization of online services for a small township, narrowing forty-five candidate services to ten priorities.
The challenge
Georgian Bay wanted to move services online but, as a small township, could not tackle everything at once. It needed a defensible basis for choosing what came first.
What we did
Perry Group built a service listing and used it to prioritize, whittling the candidates down from forty-five services to twenty-two and then to ten priority services. We set out both short-term and long-term recommendations for moving forward.
The outcome
The Township received a prioritized set of ten online services, with short-term recommendations leveraging eSolutions Forms and a longer-term recommendation to replace its ERP with TownSuite.
Project facts
Services
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