Topic

Web: websites and web content

Municipal websites that help residents get things done: platforms, content, governance and self-service.

13 articles · 1 event · 2 resources · 5 case studies · 1 way to start

Ways to start

Self-assessment

Municipal Website Health Assessment

How is your municipal website doing? Fourteen quick questions show how it compares with what works well for other municipalities.

14 questions · personalized report · anonymous

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Articles

Article

New Website, Same Clutter

If your house is full of stuff you don't need, buying a bigger house doesn't fix that. You just have more room to fill. It's a line our web lead Brandon Currie used in a recent webinar, and it's stuck with us since.

July 29, 2026

Article

Webinar Recap: The Platform Isn't the Problem

Most municipalities that go through a website refresh come out the other side feeling like something is off. The site looks better. It loads faster. The platform is newer. But a year or two in, the same problems are back. Content is stale.

June 5, 2026

Article

Building Better Municipalities Webinars: Strategic Decisions That Change Technology Outcomes

This June, we're running a webinar series for municipal leaders facing technology decisions that shape how you deliver services, manage risk, and operate efficiently. Web services strategy, business continuity planning, and AI adoption.

May 29, 2026

Article

Why Municipal Websites Don’t Help Residents Get Things Done

Most municipal websites are built like filing cabinets. Very official ones, with search bars and PDFs. So many PDFs.

May 29, 2026

Article

Top 5 Reasons Municipal Websites Miss the Mark

Let’s be honest.

February 26, 2026

Article

Webinar Recap: Does Your Municipal Website Get Sh*t Done?"

Yesterday, we ran a webinar with a deliberately blunt title.

February 11, 2026

Article

Help us Build a Shared Inventory of Municipal Website Platforms

Municipal websites are no longer just sources of information. They are a core part of how residents access services, complete transactions and develop trust with local government.

January 21, 2026

Article

Building Canada's First Municipal Website Platform Inventory

Municipal websites are core infrastructure now. Residents learn about services and how to access them. They pay bills there. They apply for permits. They report issues. They form opinions about whether local government works.

January 21, 2026

Article

Attend our upcoming webinar! Does Your Municipal Website Actually Work?

It may look fine. The real question is whether it helps residents complete tasks, supports staff, and delivers services without friction.

January 21, 2026

Article

Meet Brandon Currie: Helping Municipal Websites Do Real Work

We’re pleased to introduce Brandon Currie, digital and web content strategist with more than a decade of experience working with municipalities to improve how their websites actually function.

December 17, 2025

Article

Why Your Municipal Website Needs Improvement in 2026

For most residents, the municipal website is where government shows up.

December 17, 2025

Article

Rethinking Web Content for Real Self-Service: How York Region Is Making Digital Work Smarter

Improving digital customer service doesn’t always mean building something new. Sometimes, the most powerful change comes from rethinking what you already have.

September 24, 2025

Article

Transforming Municipal Web Content: A Perry Group Success Story

At Perry Group Consulting, we specialize in driving digital transformations that enhance the quality and accessibility of municipal services.

September 2, 2024

Events and webinars

Webinar · Online

Does Your Municipal Website Get Sh*t Done?

Tuesday, February 10, 2026

A webinar with a deliberately blunt title. Brandon Currie of the City of Waterloo joins us to talk about why municipal websites struggle to help residents get things done.