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City of Moncton
Digital & Web

City of Moncton

New Brunswick

A roadmap for transforming City services through the design and delivery of citizen-centric digital services.

The challenge

Moncton wanted transformative change in how it managed technology and digital services, with residents rather than internal structure at the centre.

What we did

Perry Group ran digital workshops with City stakeholders and developed a digital strategy and roadmap for transforming City services through citizen-centric digital service design and delivery.

The outcome

The City received a roadmap for transforming services through citizen-centric digital delivery, developed across a sustained relationship spanning several engagements.

Project facts

FocusCitizen-centric digital service transformation
EngagementDigital Strategy
Year2024

Services

Digital StrategyDigital ServicesDigital WorkshopsService Transformation Roadmap

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