Thinking, writing, and news from the field.

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Upcoming Webinar: Streamlining and Modernizing Community Development - Tuesday, March 25, 1:00PM ET

Lesley Pavan and Ben Perry from Perry Group will be participating in an upcoming webinar with Vision 33 talking about our experiences Streamlining and Modernizing Community Development Services.

March 19, 2025

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The Clock is Ticking: Why Municipalities Need to Rethink ERP Systems

For years, many municipalities have delayed upgrading their finance and HR systems. These projects can be massive, costly, and downright intimidating.

February 21, 2025

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Business Continuity Planning: A Collaborative, Business-Driven Approach

When you think of "Business Continuity Planning" (BCP), your mind might go straight to IT teams crafting disaster recovery plans. But the reality is that BCP goes far beyond IT.

January 14, 2025

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Unlocking Efficiency: The Power of the Municipal Service List

In the contemporary digital landscape, municipalities face mounting pressure to provide efficient and accessible services to their constituents. To address this challenge, the Municipal Service List (MSL) presents a transformative solution.

December 16, 2024

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Enhancing Connectivity: The Greenstone Connectivity Project

In an era where digital connectivity is essential for operational efficiency and effective communication, the rural municipality of Greenstone faced significant challenges.

December 2, 2024

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(Now Closed) We are Hiring: Looking for Consultant/Analyst

We are super excited to be looking to add to our team a detail-oriented and driven Consultant/Analyst. Come join our fully remote, fun collective of experienced consultants and learn and grow with us.

December 2, 2024

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Planning for Tomorrow: How Digitization is Changing Municipal Services Today

As cities and municipalities strive to modernize their operations, digitizing planning and permitting services has become a top priority.

November 25, 2024

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Exploring the Municipal Technology Model: A Framework for Effective Technology Strategy

Transforming a city’s technology landscape can seem like an overwhelming task, but at Perry Group, we’ve been dedicated to making this process both manageable and impactful for over a decade.

November 18, 2024

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Year-End Budget Optimization: Set Up for Success in 2024

As the end of the year approaches, you may have some leftover budget that you don’t want to lose. Instead, why not put it to good use?

November 6, 2024

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Teaming Up for Tech: How Haliburton County is Changing the Game

With just over 18,000 residents, Haliburton County in Ontario is proving that even small communities can lead in technology through digital transformation.

October 27, 2024

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Building a Digital Future: Impactful Strategies for East Coast Municipalities

The East Coast of Canada is a hidden gem, known for its breathtaking landscapes and rich culture. However, it is also emerging as a hub for municipal innovation.

October 20, 2024

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Enhancing Municipal Services through Customer Service Maturity Model

At Perry Group Consulting, we understand the challenges faced by municipalities and we understand that modernizing services to meet modern expectations requires a multi-pronged approach that combines CX, contact and service centre, service and process design, technology and digital, and change management disciplines and expertise to get it right.

September 16, 2024

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Transforming Municipal Web Content: A Perry Group Success Story

At Perry Group Consulting, we specialize in driving digital transformations that enhance the quality and accessibility of municipal services.

September 2, 2024

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Modernizing Cambridge: A Digital Transformation Journey in Planning and Building Permit Processes

Perry Group’s Digital Planning and Permitting practice has been working with a large number of municipalities to help them rethink and design modern, digital Planning and Permitting processes and practices, supported and enabled by technology.

August 19, 2024

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Sharing our Lessons from Digitizing Planning and Permitting

Perry Group has been working with various municipalities across Canada on planning and permit modernization projects.

August 14, 2024

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encasedIT updated for NIST 2.0 Release

In February of this year, NIST unveiled its highly anticipated release of its new cybersecurity framework, Version 2.0, marking a significant milestone.

August 5, 2024

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encasedIT: The IT Management Portal Transforming Municipal Operations

Perry Group is constantly looking at ways to help municipalities streamline their IT processes and systems. We have been using encasedIT, our IT Management Portal, with our clients for some time.

July 15, 2024

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Recap of the MISA Ontario Event: Spotlight on Female Leadership in Technology

Our team had the pleasure of joining attendees at the MISA Ontario 2024 Annual Conference and Trade Show. It was great to connect and re-connect with friends old and new.

July 2, 2024

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Streamlining Parking Services: The Modernization Journey of Cambridge

Continuing with our digital transformation series, we turn to look at Perry Group’s work with the City of Cambridge. Perry Group has been working with the City as a consultant and strategic advisor since 2014.

May 17, 2024

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The Important Role of Business Relationship Management (BRM) for IT Teams

As part of our work, one of the things that we often run into is a disconnect between technology teams and the business units they serve.

April 6, 2024

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Thunder Bay's Digital Transformation Journey Series - Navigating Governance

In part 3 of our Thunder Bay digital series, we dive into the critical aspect of governance, a key element in the overarching digital strategy that is actively propelling the city's digital transformation journey.

March 12, 2024

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Navigating Thunder Bay's Digital Transformation: A Webinar Recap

On February 14, Perry Group partnered with the City of Thunder Bay and MISA Canada to host a webinar where we discussed Thunder Bay's Digital Journey.

February 23, 2024

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Webinar Recording: City of Thunder Bay’s Digital Journey

Jack Avella, the City of Thunder Bay’s IT Corporate IT Director and Ben Perry from Perry Group got together recently to present an overview of the City’s digital journey.

February 21, 2024

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Seeking Independent / Freelance Digital Consultants to Join Perry Group

Our team continues to go from strength to strength and we are continuing to grow. Because of that growth we are looking for independent contractors to join our municipal consulting team that can help us and our clients with:

February 12, 2024

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Thunder Bay's Digital Transformation Journey Series - Empowering Leaders through Digital Education

Continuing our exploration of Thunder Bay's digital transformation in part 2 of the series, we look at the crucial role of digital education within the city's digital strategy.

February 5, 2024